Phishing threat
2024-01-18

VOTRE CONSEILLER VOUS A ADRESSÉ UN NOUVEAU MESSAGE IMPORTANT !

Explanation

Threat actors are targeting Crédit Agricole customers to collect account information.

The phishing mail leads the user to believe that a new security mechanism needs to be activated in order to be protected against fraud. By clicking on the link “⇒ S’AUTHENTIFIER POUR ÊTRE PROTÉGER”, the user is taken to the phishing landing page. (Note the spelling mistake in “PROTÉGER”, which should be “PROTÉGÉ”)

As a first step, the user has to click “CLIQUER ICI POUR ACTIVER VOTRE NUMERO”, after which they are requested to choose a region.

Once the region is chosen, the user has to provide their client number, followed by their personal code.

Afterwards, the user has to provide their phone number and 2 SMS codes.

Finally, a message indicating that the procedure was successful is presented. (Again a spelling mistake: “a été activer” should be “a été activé” )

Example

phishing_email phishing_landing_page phishing_chose_region phishing_id phishing_personal_code phishing_phone_number phishing_sms_code1 phishing_sms_code2 phishing_confirmation

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Prevention

If you are uncertain about the authenticity of an email, do not hesitate to contact the entity that seems to have sent you the email using a safe communication manner, using the phone for example (no phone number from the untrusted email must be used in order to verify the authenticity).

If you are working for the Luxembourgish government or are using any of the GOVCERT.LU services, it is important to forward phishing emails to us (using Reporting an incident or the Outlook button). This will allow us to take down phishing websites and protect members of our constituency.

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