LuxTrust (Phishing/Scam)

Explanation

The objective of this phishing campaign is to gather personal information and LuxTrust credentials.

The domain used in this campaign mimics the appearance of the official LuxTrust site and claims that suspicious activity has been detected on the LuxTrust certificate.
It tries to scare the user by stating that they might be hacked and leads them to ‘verify’ their account.
This alleged ‘Identity Validation’ collects detailed information about the user and even goes as far as to request the answers to the security questions of the user’s bank account.
Finally, after all the details are provided, a message is displayed promising a callback from a LuxTrust assistant.
This might indicate further steps of this campaign being performed over the phone.

All the described steps take place on pages under the malicious domain ’luxtrust[.]support’ .

Example

page1 page2 page3 page4 page5 page6

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Prevention

If you are uncertain about the authenticity of an email, do not hesitate to contact the entity that seems to have sent you the email using a safe communication manner, using the phone for example (no phone number from the untrusted email must be used in order to verify the authenticity).

If you are working for the Luxembourgish government or are using any of the GOVCERT.LU services, it is important to forward phishing emails to us (using Reporting an incident or the Outlook button). This will allow us to take down phishing websites and protect members of our constituency.

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