Service clientèle _{^(2022-03-24)}

Overview

The email collects credit card information and LuxTrust credentials with a Post.lu theme.

Explanation

The email lures the victim to a website by pretending that there was a failure to deliver a package and that a fee has to be paid.

Clicking on the link in the email leads to a phishing page with a Post logo, where the credit card information is asked. Notice that the domain “amhglobal[.]com” has no relation to Post.lu.

After that LuxTrust credentials are asked in different steps. This includes two one-time-passwords as well as the LuxTrust login credentials. Notice that even though the LuxTrust logo is present, the domain has no relation to LuxTrust.

Example

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Prevention

If you are uncertain about the authenticity of an email, do not hesitate to contact the entity that seems to have sent you the email using a safe communication manner, using the phone for example (no phone number from the untrusted email must be used in order to verify the authenticity).
If you are working for the Luxembourgish government or are using any of the GOVCERT.LU services, it is important to forward phishing emails to us (using Reporting an incident or the Outlook button). This will allow us to take down phishing websites and protect members of our constituency.