ACCOUNT CLOSURE _{^(2023-06-21)}

Overview

Threat actors collecting Outlook e-mail credentials

Explanation

Threat actors are currently utilising a fraudulent Microsoft Outlook theme to extract email credentials from users.

The phishing email is disguised as an account closure notification from the Outlook team. The email convinces users that their Outlook account will be deactivated due to inactivity, unless they confirm their active status.

By clicking on the link labelled ‘Confirm Active Status’, users are redirected to a page mimicking the Outlook login screen. This page presents a form asking for the user’s Outlook email and password.

Once users provide their credentials, they are shown a confirmation page thanking them for confirming their active status.

Example

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Prevention

If you are uncertain about the authenticity of an email, do not hesitate to contact the entity that seems to have sent you the email using a safe communication manner, using the phone for example (no phone number from the untrusted email must be used in order to verify the authenticity).
If you are working for the Luxembourgish government or are using any of the GOVCERT.LU services, it is important to forward phishing emails to us (using Reporting an incident or the Outlook button). This will allow us to take down phishing websites and protect members of our constituency.