re: Dernière relance avant une majoration [DD-612632-D6288] _{^(2023-10-26)}

Overview

Threat actors collecting personal information and credit card credentials

Explanation

Threat actors are using a Guichet.lu phishing theme to collect Luxtrust credentials.

As seen previously, the mail leads the user to believe that they are late in paying for a traffic offense.

The link (https://csa.services-publics.lu/contraventions/) is a label to portray a sense of legitimacy and acquire the users’ trust. By hovering over it, the real destination is shown.

Clicking on the link takes the user to the landing page.

Upon clicking “Continuer”, the user is taken to a second page that requests the registration number of the car.
The third page presents a fake fine invoice, due to alleged improper parking.
The fourth page requests detailed personal information including the name, family name, address, phone number, and date of birth.
The fifth page solicits the victim’s credit card details.
A sixth page is presented, showing a confirmation text stating that the payment has been successfully executed.
Upon clicking “Finir”, the victim is redirected to the official myguichet.lu website.

Example

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Prevention

If you are uncertain about the authenticity of an email, do not hesitate to contact the entity that seems to have sent you the email using a safe communication manner, using the phone for example (no phone number from the untrusted email must be used in order to verify the authenticity).
If you are working for the Luxembourgish government or are using any of the GOVCERT.LU services, it is important to forward phishing emails to us (using Reporting an incident or the Outlook button). This will allow us to take down phishing websites and protect members of our constituency.