Votre colis est arrivé (Smishing) _{^(2024-06-03)}

Overview

Threat actors collecting personal information and credit card credentials

Explanation

The goal of this phishing campaign is to steal personal information and credit card credentials.

The phishing SMS leads the user to believe that a package has arrived but couldn’t be delivered due to an unclear mailing address.

According to the message the user should connect within the next 12 hours to the phishing site to provide the missing data.

The site, which impersonates the Luxembourgish post office, then requests the address, email and phone number of the victim.

At the end, it asks them to pay the additional delivery costs by providing their credit card information.

Example

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Prevention

If you are uncertain about the authenticity of an email, do not hesitate to contact the entity that seems to have sent you the email using a safe communication manner, using the phone for example (no phone number from the untrusted email must be used in order to verify the authenticity).
If you are working for the Luxembourgish government or are using any of the GOVCERT.LU services, it is important to forward phishing emails to us (using Reporting an incident or the Outlook button). This will allow us to take down phishing websites and protect members of our constituency.